Fred Pryor Seminars Tip of the Dayhttp://www.pryor.com/default.asp?A=K&C=913129&Z=index_body.aspFred Pryor Seminars Tip of the Day.480Copyright 2005, Fred Pryor Seminars & CareerTrackPryor RSS GeneratorWhen trying to end a phone call that has gone on too long, summarize the conversation by saying, "So, what we decided is…"http://www.pryor.com/default.asp?A=K&C=913129&Z=et_CourseSearch.asp?cSearch=Telecare: How to Provide Exceptional Customer Service Over The Phone<a href='http://www.pryor.com/default.asp?A=K&C=913129&Z=et_CourseSearch.asp?cSearch=Telecare: How to Provide Exceptional Customer Service Over The Phone'>Check out related products here</a>