CareerTrack audio conferences and Webinars offer quick and easy training for your entire team...in just one hour! Stretch your training budget and gather many people as you want to attend these cutting-edge audio conferences and Webinars on today's most common workplace challenges.

	Upcoming Audio Conference and Webinar Schedule
The Secrets of Successful Blogs February 08, 2012 - 12:00 PM Central Successful Negotiation February 08, 2012 - 2:00 PM Central Handling Customer Complaints in the Hospitality Industry February 09, 2012 - 1:00 PM Central 60 Secrets to Successful Employee Orientation February 10, 2012 - 2:00 PM Central Confronting Workplace Conflict February 10, 2012 - 12:00 PM Central How to Resolve Customer Complaints on the Spot February 13, 2012 - 12:00 PM Central Social Media Privacy and Security in the Medical Profession February 13, 2012 - 2:00 PM Central Research Skills and Strategies for Paralegals February 14, 2012 - 2:00 PM Central Criticism & Discipline for Managers and Supervisors February 14, 2012 - 12:00 PM Central Explore and Experience Microsoft Office February 15, 2012 - 12:00 PM Central Keys to Successful IT Project Management February 15, 2012 - 2:00 PM Central Getting Past the Gatekeeper February 16, 2012 - 12:00 PM Central OSHA Record-Keeping Compliance February 16, 2012 - 2:00 PM Central Advanced Excel Tips for the Power User February 21, 2012 - 2:00 PM Central Conduct Effective Interviews and Hire the Right People February 21, 2012 - 12:00 PM Central Bancruptcy Law 2012 for Collections Professionals February 22, 2012 - 1:00 PM Central How to Clearly Communicate Employee Benefits February 23, 2012 - 12:00 PM Central Improve Your Memory, Improve Your Productivity February 23, 2012 - 2:00 PM Central Email Marketing Strategies February 24, 2012 - 1:00 PM Central How to Deliver Effective Online Customer Support February 27, 2012 - 1:00 PM Central Easy E-Newsletters February 28, 2012 - 2:00 PM Central How to Identify and Prevent Fraud February 28, 2012 - 12:00 PM Central Nurse Management Skills February 29, 2012 - 1:00 PM Central How to Read and Understand Financial Statements March 01, 2012 - 2:00 PM Central Safety and Security Begins at the Front Desk March 01, 2012 - 12:00 PM Central How to Legally Terminate Employees on Leave March 02, 2012 - 2:00 PM Central Successful Selling in Today's Economy March 02, 2012 - 12:00 PM Central Marketing Web Analytics March 05, 2012 - 2:00 PM Central How to Manage, Train and Motivate the Change-Resistant Employee March 05, 2012 - 12:00 PM Central OSHA HAZCOM Compliance March 06, 2012 - 1:00 PM Central OSHA Blood Borne Pathogens March 07, 2012 - 12:00 PM Central The Impact of Social Media Within Your Organization March 07, 2012 - 2:00 PM Central IRS 1099 2012 Update March 08, 2012 - 1:00 PM Central Microsoft Excel Macros Made Easy March 09, 2012 - 2:00 PM Central Secrets for Selling Over the Phone March 09, 2012 - 12:00 PM Central Electronic Record Keeping for HR Professionals March 12, 2012 - 2:00 PM Central Control Chaos and Clear out the Clutter March 12, 2012 - 12:00 PM Central What NOT to Say to Your Customers March 13, 2012 - 1:00 PM Central Assertive Communication Skills for Managers March 14, 2012 - 12:00 PM Central Marketing Your Practice March 14, 2012 - 2:00 PM Central Successful Email Marketing March 15, 2012 - 2:00 PM Central Stress-Free Event Planning March 15, 2012 - 12:00 PM Central Making the Most of Crystal Reports March 16, 2012 - 2:00 PM Central Prepare for your PCI Audit March 16, 2012 - 12:00 PM Central Human Resources Law: 2012 Update March 19, 2012 - 12:00 PM Central Microsoft Access Queries Made Easy March 19, 2012 - 2:00 PM Central Transitioning from Staff to Supervisor March 20, 2012 - 12:00 PM Central Effective Telephone Communication Skills for Receptionists March 20, 2012 - 2:00 PM Central Effective Emergency Management & Disaster Planning March 21, 2012 - 12:00 PM Central Handling Complaints March 21, 2012 - 2:00 PM Central Conduct Successful Online Meetings March 22, 2012 - 1:00 PM Central QuickBooks: A 60-Minute Crash Course March 23, 2012 - 12:00 PM Central HTML Basics March 23, 2012 - 2:00 PM Central 60 Minutes of Photoshop Secrets March 26, 2012 - 2:00 PM Central Effective Techniques for Dealing with Difficult Customers March 26, 2012 - 12:00 PM Central Easy and Effective Debt Collection Strategies March 27, 2012 - 12:00 PM Central Legally Terminate Employees: 10 Critical Things You Must Know March 28, 2012 - 12:00 PM Central Microsoft Excel PivotTables Made Easy March 28, 2012 - 2:00 PM Central Paralegals v. Difficult Clients March 29, 2012 - 1:00 PM Central How to Manage Emotions in the Workplace March 30, 2012 - 12:00 PM Central How to Write Comprehensive Policies and Procedures March 30, 2012 - 2:00 PM Central

	Audio Conference and Webinar Library Previously recorded audio CDs and CD-ROMs
2012 Income Tax Preparation 60 Minutes of Access Secrets 60 Minutes of Adobe Acrobat Secrets 60 Minutes of Excel Secrets 60 Minutes of Outlook Secrets 60 Minutes of Photoshop Secrets 60 Minutes of PowerPoint Secrets 60 Secrets to Successful Employee Orientation ADA Compliance Update Advanced Excel Tips for the Power User Agile Project Management Assertive Communication Skills for Managers Bad E-mail Habits: What Message Are You Sending? Bloodborne Pathogen Awareness Building Teamwork One Individual at a Time Business Writing and Editing for Professionals Choose and Implement Remote Access Choosing the Right CRM Software Cloud Computing Security Conduct Effective Interviews and Hire the Right People Conducting Competitor Research Online Confronting Workplace Conflict Conquering Sales Objections Control Chaos and Clear out the Clutter Creating Effective Sales Proposals Creating Leads Through Social Media Creative Ways to Reward and Motivate Employees Criticism & Discipline for Managers and Supervisors Dealing with Difficult Patients Dealing with Difficult Students Drive Sales with LinkedIn Easy and Effective Debt Collection Strategies Easy E-Newsletters EEO Regulatory Compliance and Reporting Effective Emergency Management & Disaster Planning Effective Inventory Management Effective Network Security Effective Techniques for Dealing with Difficult Customers Electronic Record Keeping for HR Professionals Eliminate the Confusion of FMLA Emotional Intelligence: The Keys to Working More Effectively with Others Explore and Experience Microsoft Office FLSA Rules, Regulations, & Classification Standards FMLA Update 2011: Are you compliant? Fred Pryor on Leadership Get Rid of Time-Off Ted, Attitude Alice, and Slacker Sam Getting Past the Gatekeeper Getting Started with Google Docs Grant Writing Made Easy Great Grammar and Painless Proofreading Great Layout & Design: Tips, Tricks and the Latest Trends Handling Complaints in the Medical Profession How to Avoid the Most Common Mistakes New Managers Make How to Bargain Better with Vendors and Suppliers How to Clearly Communicate Employee Benefits How to Deal with Employee Complaints and Concerns How to Deal with Negativity in the Workplace How to Develop and Administer Successful PTO Policies How to Handle the Management Problems of a Technical Specialist How to Identify and Prevent Fraud How to Identify and Prevent Workplace Sexual Harassment How to Legally Terminate Employees on Leave How to Manage Emotions in the Workplace How to Manage Multi-Generational Teams How to Manage, Train, and Motivate the Change-Resistant Employee How to Overcome Disruptive Workstyle Differences How to Read and Understand Financial Statements How to Read, Interpret, & Troubleshoot Contracts How to Reduce Missed Medical Appointments How to Resolve Customer Complaints on the Spot How to Retain Your Best and Brightest Employees How to Succeed as a One-Person HR Department How to Supervise Bad Attitudes & Negative Behaviors How to Supervise Off-Site Employees How to Understand and Administer a Budget How to Write Comprehensive Policies and Procedures HTML Basics Human Resources Law: 2011 Update I-9 & Immigration Law Compliance 2011 Improve Your Memory, Improve Your Productivity Increasing Search Engine Optimization Instilling a Green Culture in Your IT Department Introduction to Cloud Computing IT Help Desk Management Keys to Successful IT Project Management Legally Terminate Employees: 10 Critical Things You Must Know Making the Most of Crystal Reports Marketing Basics for Your Medical Practice Mastering Your BlackBerry Medical OSHA Compliance 2011 Medical Records and Patient Information Distribution Microsoft Access Database Security Microsoft Access Forms & Reporting Made Easy Microsoft Access Queries Made Easy Microsoft Excel Charts and Graphs Made Easy Microsoft Excel Forms & Reporting Made Easy Microsoft Excel Formulas Made Easy Microsoft Excel Macros for Finance Professionals Microsoft Excel Macros Made Easy Microsoft Excel Made Easy Microsoft Excel PivotTables Made Easy Microsoft Project Tips and Tricks Microsoft SharePoint Tips and Tricks Modern Phone Sales Techniques Monitoring Accounts Receivable for the Medical Practice Monitoring and Collecting Accounts Receivable Moving to a Paperless Medical Office OSHA - Safety in the Construction Industry OSHA and Workplace Safety for HR Professionals OSHA Exposure Control Plans OSHA Fall Protection OSHA Needlestick Safety OSHA Record-Keeping Compliance Painless IT Documentation Paralegal Ethics Payroll and Tax Credit Hiring Incentives Performance Reviews with Less Stress and Better Results Preparing for Your PCI Audit Proofreading for Paralegals QuickBooks: A 60-Minute Crash Course Records Retention Guidelines for Financial Institutions Safety and Security Begins at the Front Desk Sales Coaching for Success Secrets of Successful Business Blogging Simple Scripts for Problems at Work Social Media Privacy and Security in the Medical Profession Speak Up and Be Heard! A Confidence-Boosting Course for Women Stress Management for Women Stress-Free Event Planning Survive the 10 Toughest Conversations Every Supervisor Dreads Take Control of Projects & Priorities to Meet Your Deadlines The Do's and Don'ts of Records Retention and Destruction The Fundamentals of Cash Flow Forecasting The Fundamentals of the International Financial Reporting Standards The Impact of Social Media Within Your Organization The Role of HR in Communicating Sensitive Issues The Secrets of Successful Time Management Thrift Savings Plan (TSP) Participation Transitioning from Staff to Supervisor Web Writing Basics Workers' Comp