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The Outstanding Receptionist
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Learn how to polish your image, perfect your telephone skills, and increase your
value to your organization
Half-Day Seminar - US $99.00; For groups of 5 or more, 89.00
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No matter how busy you are, your organization depends on you to project a professional
image, a first impression people will remember and respect for months to come.
In just a half-day, you will discover how to improve your skills and better support
everyone in your organization — right up to the managing director. You also
will learn how to manage the stress that comes naturally with your hectic schedule,
and enjoy your job more in the process.
This program is packed with the tools and techniques receptionists need to face
challenges confidently, tackle growing responsibilities, and maintain composure
amidst chaos. You will learn to manage your time better … deal with all types
of people … handle conflict with tact and poise … and make a positive
and polished first impression.
You'll learn ways to:
- Perfect your telephone skills
- Project an image that commands respect
- Improve your customer service
- Be more than "just a receptionist"
Morning and afternoon sessions available enroll today!
Read Seminar Agenda
The Outstanding Receptionist Seminar Overview
- Ways to stay fresh, alert, and sincere all day long
- The best ways to greet, interrupt, or transfer people on the telephone
- How to be more assertive, yet polite
- How to make sure you always have coverage for breaks, holidays, training, and sick
leave
- Exercises you can do at your desk to relieve tension
- How to develop a reference book that keeps valuable information at your fingertips
- Ways to deal with people who demand too much, ramble on, are confused, or seem too
aggressive
- Cross-training: how to expand your role in the company
Fred
Pryor Seminars and CareerTrack are registered with the National Association of State
Boards of Accountancy (NASBA) as a sponsor of continuing professional education
on the National Registry of CPE Sponsors. State boards of accountancy have final
authority on the acceptance of individual courses for CPE credit. Complaints regarding
registered sponsors may be submitted to the National Registry of CPE Sponsors through
its website: www.learningmarket.org.
This course qualifies for 3 Professional Development CPE credits. Already attended
this course? You can obtain a certificate documenting your CPE credits by visiting
our certificate page. Certificates
will be available 10 days after your event has ended. You can find more information
on CPE credits, including a complete list of eligible courses, in our
FAQs.
To find out more about The Outstanding Receptionist, contact our customer
service department at customerservice@pryor.com
or by phone at (800) 780-8476.
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