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Microsoft^® Outlook^®

Are you misplacing vital information… missing meetings… not getting tasks done?

So much "stuff" to keep track of…important names, addresses and phone numbers, daily tasks, meetings, and projects, as well as e-mail coming at us from all directions. Information overload can easily occur, resulting in mental paralysis and important tasks falling through the cracks.

Microsoft Outlook has become the software of choice for anyone who needs to organize, keep track of, store and share all the different kinds of information that go into managing busy work and home schedules.

Participants will come away from this workshop with a greater understanding of Microsoft Outlook and its versatility as a desktop information manager. As well, they will have a new appreciation for a system that enables them to be more efficient, productive and in control.

Who will benefit the most …

Anyone that is new to Outlook - and current users eager to use Outlook to its full capability.

How we present this material . . .

This is not a hands-on training and for a good reason. Everyone works on computers at a different speed. Some people like to experiment, others get lost and need help. In the long run, a hands-on class slows everyone down. Besides, you don't need practice moving your mouse. You do need to know how your new system's features work, how to use them and where to activate them.

Your seminar leader will tailor the content of this one-day training program to address your organization's specific needs.

Key learning points . . .

	Basics of Outlook that help you move from one part to another.
	Ways to maximize internal and external e-mail communications.
	How to build and maintain a contact information center.
	Learn how to manage your schedule to the minute!
	How to quickly prioritize your "to do's" and assign tasks to others.

As a result of this training . . .

	Participants will experience improved efficiency and increased productivity.
	Vital communications will be saved, organized and shared more readily.

Program Agenda

Master the Basics of Outlook

	Maneuver through Outlook functions easily using the tool bars, status bars, and menus
	Use Outlook shortcuts to quickly and efficiently perform basic functions
	Learn how to change views, add folders and add icons to the Outlook bar

Maximize Internal and External Email Communications

	Step-by-step guidance for sending and receiving messages
	How to attach files to messages

Organize Work Efficiently and Logically

	Creating a folder and organizing messages within folders
	How to move and organize folders by subject and work groups
	Store important e-mail using the drop and drag functions
	How to use the Organize button to automatically move messages to a folder
	Rename folders quickly and easily
	How to print a list of folders and files

Build and Maintain a Contact Information Center

	Adding and editing names, numbers and other contact information
	Sorting and locating contacts within your address book
	Creating a mail message
	Writing a letter to a contact
	Using Categories to filter, sort, and group Contacts
	Mail merging Contacts with a Word document
	How to create a list that will allow you to easily mail to or contact a group of people

Manage Your Schedule to the Minute

	Adding, deleting and rescheduling appointments and events
	Using different Calendar view options
	Setting up a Recurrence and Reminders - saves you the trouble of entering an appointment multiple times! ·
	Sharing your calendar

Work More Efficiently

	Using Outlook's Tasks to create and manage your business and personal "to do" list
	Tips for creating and using Outlook "Notes" - the electronic version of sticky notes
	How to print messages, contacts, calendars, lists and more!

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