This workshop proves that anyone can be empowered to consistently get what they want, on their terms.

Negotiating is a fine art. Nevertheless, your employees can be quickly transformed into tough negotiators using some basic skills, a quick ear and a careful tongue.

In just one, six-hour course, participants will learn:

	Fundamental negotiation perceptions.
	Essential strategies that increase margins, strengthen relationships and close more sales.
	How to build an agreement that achieves objectives, ensures maximum returns and minimizes investment.
	How to reveal creative and effective foundations for agreement.
	How to manage negotiation with refined questions, calculated pauses and disarming phrases.
	How to tap into their unique sources of power.

Who will benefit ...

This seminar is ideal for people of all levels, in any industry, who need powerful negotiation skills to perform their jobs. Especially people who:

	Buy or sell for a living.
	Manage employees.
	Participate in team/group decision making.
	Troubleshoot or solve problems.
	Work with customers, clients or vendors.

How we present this material ...

To minimize work disruption, we will present this exciting, one-day program at your business site. Plus, we tailor the training to the specific needs of your organization. As always, our seminars are 100% satisfaction guaranteed.

Key learning points ...

	How we're "cripted" for negotiation success or failure.
	Strategies of the seller.
	Strategies of the buyer.
	Working for "win-win", the golden ring of negotiation.
	How to use negotiation as a sales tool.
	The Kaleidoscope of Mutual Interest -  a powerful tool for building an agreement.
	Uncovering the needs and desires of your opponent before and during a negotiation.
	Top reasons why negotiations fail and how to avoid them.
	Using the Pyramid of Power - revealing, tapping and using unique sources of power.
	Your "Tactics Toolkit" - 28 clever and effective techniques used by seasoned negotiators.

As a result of this training ...

Participants will be able to develop superior solutions to business and personal challenges, resolve disagreements and conflicts, and increase bottom-line profitability through professional negotiation skills. You have our written guarantee of complete satisfaction.

Program Overview

Understanding Negotiation

	Fundamental Perceptions
	What is the Negotiation Really About?
	The Object of the Game
	The Buyer/Seller Interaction
	Negotiation as a Sales Tool

Cornerstones of Preparation

	Essential Stages
	The Kaleidoscope of Mutual Interest
	The Fine Art of Negotiation Questions

The Negotiation Game

	The "Z" Plan
	The Ten "Flogs" that Block Negotiation
	Reach for the "Golden Ring"
	The BIG Question
	Sources of Power
	A Hidden Source of Power
	Monitoring Communication

Principles of Negotiation

	Strategies and Techniques Used by the Powerful Negotiator
	My Favorite Strategy
	Why Negotiation Fails
	Negotiation Might Not Be Over When You Think It Is

For the Winning Negotiator

	Twenty-two Additional Tactics
	Resources

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