Safety and Security Begins at the Front Desk Be prepared to handle emergencies, threats, and unexpected situations 1-Hour CareerTrack Audio Conference — March 1, 2012! Times have changed. The old rules about office safety no longer apply because, unfortunately, the workplace is not the safe haven it once was. Are you prepared to identify the warning signs of danger and handle emergency situations right from your desk? Unexpected events can have devastating effects that threaten the safety, security, and well-being of both the company and its employees. As your organization's first line of defense, you must be prepared for them. How would you respond? What should you do if a suspicious package is delivered to your company? What if someone calls in a bomb threat? What if a fired employee shows up stating he's come to see his former manager and heads straight for the elevator? As the first contact person anyone meets within your organization, you play many roles. You are the primary customer service representative, but perhaps more important is your role as the gatekeeper. You decide who may enter — and who may not. You're the one whose job it is to prevent packages from disappearing, stop sensitive information from "walking out the front door," and keep out unwanted individuals. Emergency situations happen all the time Many of us think we know what to do in a crisis, but when put to the test, our techniques might not be as foolproof as we think they are. It's essential that you are able to recognize red-flag situations and handle them with confidence and authority. It may seem like an overwhelming responsibility, but this information-packed 1-hour Audio Conference will help you gain the perspective you need to implement a system that really works. Are you confident that your front desk is as safe and secure as possible? Have you eliminated all potential security gaps in your front desk area? Is there a reliable screening process for visitors? Are you certain they are not walking around unaccompanied in off-limits areas of the building? Would you be ready with emergency response strategies to get help quickly if you needed it? Does your company have an emergency action plan that everyone follows without question? Do you know exactly what to look for to identify potentially hazardous situations? If you've answered "no" to even one of these questions, you need to attend this program to be sure you can protect your company and its employees at an optimal level. This powerful 1-hour Audio Conference is much more than a training opportunity — it's an investment in the safety and security of others. What you learn could help you save lives. Don't leave your company's security to chance. Gain the skills you need to keep the front-desk area safe and secure — and to protect your organization and its employees. Who will benefit? Front-desk personnel, receptionists, HR staff members, managers, security personnel, and anyone else who wants to be prepared for the unexpected in the workplace! After just one hour of high-quality, effective training with our expert, you will be able to: Assess the warning signs of trouble that will put you in red-alert mode Design an emergency action plan that everyone will follow Implement emergency response strategies to get help fast Identify and eliminate security gaps in your front desk area Evaluate your visitor access procedures to be sure your gate-keeping techniques are on target Anyone involved with the safety and security of your organization's front desk will benefit from this informative and exciting 1-hour Audio Conference. Don't let emergencies, threats, and other unexpected situations put your organization in jeopardy — get results-driven training that ensures a safe and secure front desk!   100% SATISFACTION GUARANTEED! As always, your satisfaction is our #1 priority. If for any reason you are dissatisfied, we'll arrange for you to attend another seminar, receive a different product, or receive a full refund — hassle-free!

Audio Conference Start Time: 1 pm Eastern 12 pm Central 11 am Mountain 10 am Pacific 9 am Alaskan 8 am Hawaiian How Does an Audio Conference Work? You will receive a confirmation e-mail 2 days prior to the event containing your pin number and a link to download your note-taking guide. A reminder notice will be sent the morning of the conference. At least 10 minutes before the conference start time, call the specific toll-free number found in your confirmation and reminder e-mails. To verify your registration, you will be prompted to enter your pin number found in your confirmation and reminder e-mails. You will be connected to the conference and placed on hold until the conference begins. Your registration allows you one phone connection for unlimited participants. That's it … sit back and enjoy the conference! If you have additional questions, please visit our FAQs. Q&A Session Immediately following the Audio Conference, the phone line will be opened up to conference participants who wish to submit questions to our speaker, time permitting. Conference Registration Information & Enrollment Your e-mail address is required at registration. Your confirmation code will be e-mailed to you along with the toll-free number. An order acknowledgement will be sent within 24 hours of registration. This message will include an e-mail address that you may use to submit questions prior to the event. An audio CD is recorded of each Audio Conference. You may choose to purchase the CD with the audio conference, or separately. See ordering information below. The audio CD recording will be available for shipment approximately 3 weeks after the conference. NOTE: In order to receive your registration confirmation and phone number, you must make full payment in advance of the audio conference. Questions? Please contact our Customer Service Representatives at 1-800-905-8456.

Check out these Best-Selling Products and Seminars:

• Audio CD/DVD - Evelyn Wood Reading Dynamics
• 1-Hour Audio CD - How to Manage Projects and Priorities Using Effective Delegation Skills
• Seminar - The Outstanding Receptionist

---

Ordering:

Type	Product	Code	Item Price
Audio Conference With CD	Combo Offer (Save $150)	AFD01104PK	US $248.00	Buy Now	Save to Wish List
Audio Conference (ONLY)	Event Only	AFD01104AC	US $199.00	Buy Now	Save to Wish List
Audio Conference (CD ONLY)	Recording only from 3/1/12	AFD01104CD	US $199.00	Buy Now	Save to Wish List