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For More Information about On-Site Training...

Call:
1-800-944-8503
E-mail:
pryoronsite@pryor.com

Narrow your search for On-Site Seminars by choosing one of the general categories from the list below. Then, you can browse that category for specific courses to meet your needs.

NEW Career Development Programs — Check out our 2 new training development programs that provide employees an incentive to participate and commit to training, and simplify your training development efforts.
Customer Service Series
Management Training Series

ADMINISTRATIVE SKILLS
CHANGE AND REORGANIZATION
COMMUNICATION SKILLS
COMPUTER SKILLS
CUSTOMER SERVICE
DESIGN SKILLS
FINANCIAL SKILLS
MANAGEMENT TRAINING
OSHA / WORKPLACE SAFETY
PERSONAL / PROFESSIONAL DEVELOPMENT
PERSONNEL / HUMAN RESOURCE TRAINING
TEAM TRAINING AND CONSULTING
TIME MANAGEMENT SKILLS
WRITING SKILLS

For more information about our On-Site Training Solutions, contact your Training Consultant today!

1-800-944-8503
pryoronsite@pryor.com

ADMINISTRATIVE SKILLS
Business Writing for Results
The Conference for Admininstrative Assistants
Dealing with Difficult People
The Exceptional Assistant
Front Desk Safety & Security
Getting It All Done
Getting Organized — FAST!
How to Become a Better Communicator
How to Excel as an Administrative Assistant
How to Excel at the Front Desk
How to Give Exceptional Customer Service Over the Phone
How to Handle Difficult People
How to Handle People with Tact and Skill
How to Organize and Maintain Files and Records
How to Maintain and Organize Accounts Payable
How to Manage Stress
Medical Records Management
Mistake-Free Grammar and Proofreading
The Outstanding Receptionist
Self-Esteem & Peak Performance
Telephone Techniques

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CHANGE AND REORGANIZATION
Achieving Organizational Goals Through Planning
   and Implementation
Breakthrough Business Thinking
Coaching Skills for Managers and Supervisors
Creative Problem-Solving and Decision-Making
Getting Organized — FAST!
How to Delight Your Customers & Keep Them for Life
How to Manage Stress
Making Change Work
Positive Thinking and Peak Performance
STOP Negativity
Stress Management for Women

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COMMUNICATION SKILLS
The Art of Working with People
Assertiveness Skills
The Business Professional's Grammar and Writing Workshop
Business Writing for Results
Communication Skills for Women
Communication Skills for the Technical Professional
Conflict Resolution and Confrontation Skills
Criticism and Discipline Skills for Managers
Dealing with Difficult People
Dealing with Difficult People in the Healthcare Industry
Delivering Effective, Persuasive Presentations
Effective Communication Skills for Managing Conflict and Confrontation
Grammar and Usage: A One-Day Seminar
High-Impact Communication Skills
High-Impact Communication Skills for Women
How to Be a Better Communicator
How to Become a Great Communicator
How to Communicate with Tact and Professionalism
How to Defuse Anger and Calm People Down
How to Handle Difficult People
How to Handle People with Tact and Skill
How to Solve Communication Problems
Interpersonal Skills
Managing Emotions Under Pressure
Mistake-Free Grammar and Proofreading
Pleasing Your Hard-to-Please Customers
Proofreading
Speak with Confidence & Clarity
Successful Communication Skills
Team-Building and Coaching
Team Communication Tactics
Technical Writing Skills
Telephone Techniques

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COMPUTER SKILLS
Advanced Microsoft Access (1-Day Seminar)
Advanced Microsoft Access (2-Day, Hands-On Workshop)
Advanced Microsoft Excel
Advanced Microsoft Excel Training
Advanced Tips & Techniques for Maintaining PC Hardware and Software
The Essentials of Administering Microsoft Windows Server 2003
Getting the Most from Miscrosoft Word
How to Create Professional PowerPoint Presentations
How to Design Eye-Catching Brochures, Newsletters, Ads, Reports
How to Troubleshoot & Maintain PCs
How to Use Adobe Photoshop
Managing Your Data Using Access — Excel
Mastering Microsoft Access Basics
Mastering Microsoft Excel (2-Day)
Mastering Microsoft SQL Server
Microsoft Access — A 2-Day, Hands-On Workshop
Microsoft Excel — A One-Day Seminar
Microsoft Exchange Server 2003
Microsoft Office — A One-Day Seminar
Microsoft Outlook
Microsoft Project — A 2-Day, Hands-On Workshop
Microsoft Project — A 1-Day Seminar
Microsoft Windows Server 2003
Power Excel: Shortcuts, Tips, & Techniques
The Two-Day Networking Essentials Workshop

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CUSTOMER SERVICE

   Customer Service Training Series - Check out our new training development program that provides employees an incentive to participate and commit to training, and simplifies your training development efforts.

The Art of Up-Selling and Cross-Selling
The Customer Service Conference
Dealing with Difficult People
Effective Communication Skills for Managing Conflict and Confrontation
Exceptional Customer Service: An Advanced Seminar
How to Be a Better Communicator
How to Delight Your Customers & Keep Them for Life
How to Deliver Exceptional Customer Service
How to Handle Difficult Customers
How to Give Exceptional Customer Service Over
   the Phone
Pleasing Your Hard-to-Please Customers
Professional Telephone Skills
Self-Esteem & Peak Performance
Telephone Techniques

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DESIGN SKILLS
Design 101: The Secrets of Desktop Publishing
How to Design Eye-Catching Brochures, Newsletters, Ads, Reports
Layout and Design Principles for the Non-Designer

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FINANCIAL SKILLS
Finance & Accounting for Non-Financial People
How to Develop and Administer a Budget
How to Manage and Organize Accounts Payable
Sales & Use Tax Workshop
The Ultimate Course in Payroll Management

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MANAGEMENT TRAINING
Management Training Series - Check out our new training development program that provides employees an incentive to participate and commit to training, and simplifies your training development efforts.

Achieving Organizational Goals Through Planning
   and Implementation
The Art of Leadership
Assertive Leadership Skills: A One-Day Seminar for Managers & Supervisors
Breakthrough Business Thinking
Challenges Facing the Technical Leader
Coaching Skills for Managers and Supervisors
The Conference on Leadership & Teambuilding
Conflict Resolution and Confrontation Skills
Creating Optimism in the Workplace
Creative Leadership Workshop for Managers, Supervisors, and Team Leaders
Criticism and Discipline Skills for Managers
Dealing with Difficult People
Delegation Skills for Managers and Supervisors
Effective Leadership Skills
Emergency Planning and Disaster Management for Your Organization
Excelling as a First-Time Supervisor
Facilities Management
Getting It All Done
Getting Organized — Fast!
High-Impact Communication Skills for Women
How to Bargain & Negotiate with Vendors and Suppliers
How to Become a Better Communicator
How to Conduct Employee Performance Evaluations
How to Deal with Difficult People
How to Lead a Team
How to Manage Diversity in the Workplace
How to Manage Inventories and Cycle Counts
How to Read and Understand Financial Statements
How to Successfully Manage Multiple Locations
How to Supervise People
How to Transform Marginal Employees Into Solid Performers
HR Essentials(2-Day Seminar)
INSIGHT Inventory^TM
Interpersonal Skills
Interpersonal Communication Skills for Business Professionals
Making Change Work
The Management Conference
Management Problems of the Technical Person in a Leadership Role
Management Skills for New or Prospective Managers
Mistake-Free Grammar and Proofreading
The One-Day Management Effectiveness Seminar
Performance Management Workshop
Personnel Law for Managers & Supervisors
Project Management
Project Management for IT Professionals
Real-World Project Management
Self-Esteem & Peak Performance
Sparking Self-Motivation in Your Employees
STOP Negativity
Successful Solutions for Dealing with Unacceptable Employee Behavior
Team-Building and Coaching
Team Building Skills for Managers and Supervisors
The Guerrilla Selling Seminar
The Ultimate Course in Payroll Management
The Ultimate Supervisor

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OSHA / WORKPLACE SAFETY
The Rules and Regulations of Workplace Safety and OSHA Compliance
The Rules and Regulations of Workplace Safety and Cal/OSHA Compliance

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PERSONAL / PROFESSIONAL DEVELOPMENT
Achieving Results Without Authority
The Art of Leadership
Assertiveness Skills
Ben Franklin's Success Strategies
Breakthrough Business Thinking
Business Writing for Results
The Business Professional's Grammar and Writing Workshop
Communication Skills for Women
Conflict Resolution and Confrontation Skills
Conflict Resolution Strategies for Women
Dealing with Difficult People
Design 101: The Secrets of Desktop Publishing
Effective Strategies for Collecting Accounts Receivable
Event Planning Made Easy
Excelling as a First-Time Supervisor
The Exceptional Assistant
Getting It All Done
Getting Organized — FAST!
High-Impact Communication Skills for Women
How to Bargain & Negotiate with Vendors and Suppliers
How to Become a Better Communicator
How to Become a Great Communicator
How to Communicate with Tact and Professionalism
How to Delight Your Customers & Keep Them for Life
How to Develop Your Image as a Successful Woman
How to Excel as an Administrative Assistant
How to Lead a Team
How to Maintain and Organize Files and Records
How to Manage Stress
Interpersonal Skills
Layout and Design Principles for the Non-Designer
Management Skills for New or Prospective Managers
Medical Records Management
Mistake-Free Grammar and Proofreading
The Negotiation Seminar
The One-Day Management Effectiveness Seminar
The Productivity Super Conference
Positive Thinking and Peak Performance
Project Management
Read Faster, Remember More with Evelyn Wood Reading Dynamics^®
Sales Training
Self-Assured, Relaxed, and In Control
Self-Esteem & Peak Performance
Solutions for a Simpler Life
Speak with Confidence & Clarity
STOP Negativity
Stress Management for Women
The Guerrilla Selling Seminar
The Stress Reduction Workshop for Professionals
Thinking Outside the Boundaries
The Women's Conference

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PERSONNEL / HUMAN RESOURCE TRAINING
9 Traits of Highly Successful Work Teams
Achieving Organizational Goals Through Planning
   and Implementation
The Conference on State & Federal Personnel Law Criticism and Discipline Skills for Managers
Dealing with Difficult People
Delivering Effective, Persuasive Presentations
Design 101: The Secrets of Desktop Publishing
Emergency Planning and Disaster Management for Your Organization
Essential Training Techniques for Managers, Supervisors & Trainers
The Essentials of Human Resources and the Law
The Essentials of Wage & Hour Law
Getting It All Done
Getting Organized — FAST!
High-Impact Communication Skills for Women
HIPAA Rules & Regulations
How to Bargain & Negotiate with Vendors and Suppliers
How to Become a Great Communicator
How to Conduct Employee Performance Evaluations
How to Design and Develop a Training Program
How to Handle Difficult People
How to Recruit, Interview, & Hire the Right People
How to Transform Marginal Employees Into
   Solid Performers
HR Essentials (2-Day Seminar)
Making Change Work
Management Skill for Non-Managers
Mistake-Free Grammar and Proofreading
Sexual Harassment Awareness: CA Assembly Bill 1825
STOP Negativity
Technical Writing Skills
The Ultimate Course in Payroll Management
Understanding and Administering FMLA

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TEAM TRAINING AND CONSULTING
9 Traits of Highly Successful Work Teams
Coaching Skills for Managers and Supervisors
The Conference on Leadership & Teambuilding
Conflict Resolution and Confrontation Skills
Effective Communication Skills for Managing Conflict and Confrontation
How to Lead a Team
How to Turn Your Workgroup into a Winning Team
Team-Building and Coaching
Team Building Skills for Managers and Supervisors
Team Communication Tactics

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TIME MANAGEMENT SKILLS
Achieving Organizational Goals Through Planning
   and Implementation
Ben Franklin's Success Strategies
Getting It All Done
Getting Organized — FAST!
How to Maintain and Organize Files and Records
Managing Multiple Priorities
Making Meetings Produce
Real-World Project Management
Stress Management for Women
The Ultimate Supervisor

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WRITING SKILLS
The Business Professional's Grammar and Writing Workshop
Business Writing for Results
Grammar and Usage: A One-Day Seminar
Grant Writing Made Easy
Mistake-Free Grammar and Proofreading
Technical Writing Skills

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Many of our courses are available in Spanish or French — contact your Training Consultant for more details!