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Narrow your search for On-Site Seminars by choosing one of the general categories from the list below. Then, you can browse that category for specific courses to meet your needs.

NEW Career Development Programs — Check out our 2 new training development programs that provide employees an incentive to participate and commit to training, and simplify your training development efforts.
  Customer Service Series
  Management Training Series


ADMINISTRATIVE SKILLS
CHANGE AND REORGANIZATION
COMMUNICATION SKILLS
COMPUTER SKILLS
CUSTOMER SERVICE
DESIGN SKILLS
FINANCIAL SKILLS
MANAGEMENT TRAINING
OSHA/WORKPLACE SAFETY
PERSONAL/PROFESSIONAL DEVELOPMENT
PERSONNEL/HUMAN RESOURCE TRAINING
TEAM TRAINING AND CONSULTING
TIME MANAGEMENT SKILLS
WRITING SKILLS

For more information about our On-Site Training Solutions, contact your Training Consultant today!

ADMINISTRATIVE SKILLS

Business Ethics
Business Writing for Results
The Complete Guide to HR Management
The Conference for Admininstrative Assistants
The Copywriter's Workshop
Dealing with Difficult People
E-mail and Business Writing
The Exceptional Assistant
How to Give Exceptional Customer Service Over the Phone
How to Handle People with Tact and Skill
How to Manage and Organize Accounts Payable
The HR Conference
HR Record Keeping
The Indispensable Office Manager
Management Skills for Secretaries, Administrative Assistants, and Support Staff
Medical Records Management
Mistake-Free Grammar and Proofreading
The Outstanding Receptionist
Records Retention and Destruction
Taking Control of Your Workday
Telephone Techniques

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CHANGE AND REORGANIZATION

Achieving Organizational Goals Through Planning and Implementation
Achieving Personal Change
Coaching Skills for Managers and Supervisors
Creative Problem Solving and Decision Making
Creative Problem Solving and Strategic Thinking
Forward Thinking
How to Manage Stress
Making Change Work
Making the Transition from Staff to Supervisor
Organizational Development
Positive Thinking and Peak Performance
Six Sigma

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COMMUNICATION SKILLS

Assertiveness Skills
Business Writing for Results
Communication Skills for IT Professionals
Communication Skills for Women
The Complete Manager's Course
The Copywriter's Workshop
Criticism and Discipline Skills for Managers and Supervisors
Dealing with Difficult People
Dealing with Difficult Patients and Healthcare Personnel
Delivering Effective, Persuasive Presentations
Developing Emotional Intelligence
E-mail and Business Writing
Exceptional Business Writing and Goof-Proof Grammar
High-Impact Communication Skills
How to Become a Great Communicator
How to Communicate with Tact and Professionalism
How to Defuse Anger and Calm People Down
How to Deliver Presentations with Ease & Confidence
How to Handle People with Tact and Skill
How to Manage Conflict and Confrontation
Interpersonal Skills
Managing Emotions Under Pressure
Master the Art of Working with People
Mistake-Free Grammar and Proofreading
Professional Communication: What Message Are You Sending?
Successful Communication Skills
Team Communication Tactics
Technical Writing Skills
Telephone Techniques

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COMPUTER SKILLS

Adobe Photoshop — A One-Day Workshop
The Adobe Photoshop Conference
The Essentials of Microsoft Access
Getting the Most from Miscrosoft Word
Getting the Most from Miscrosoft Word 2007/2010
How to Design Eye-Catching Brochures, Newsletters, Ads, and Reports
How to Manage an IT Help Desk
How to Troubleshoot & Maintain PCs (2-Day)
How to Use Crystal Reports
How to Use QuickBooks
Improve and Optimize Your Website
Mastering Microsoft Excel (2-Day, Hands-On)
Mastering Microsoft Excel (2-Day)
Mastering Microsoft SQL Server
Microsoft Access 2007/2010 — A 2-Day, Hands-On Workshop
Microsoft Access — A 2-Day, Hands-On Workshop
Microsoft Access 2007/2010 Basics
Microsoft Access: Advanced Queries, Forms, Reports, and Macros
Microsoft Excel Basics
Microsoft Excel: Beyond the Basics
Microsoft Excel 2007/2010 Basics
Microsoft Excel 2007/2010: Beyond the Basics
Microsoft Exchange Server
Microsoft Office — A One-Day Workshop
Microsoft Office 2007/2010
Microsoft Outlook
Microsoft Outlook 2007/2010
Microsoft PowerPoint
Microsoft PowerPoint 2007/2010
Microsoft Project — A 2-Day, Hands-On Workshop
Microsoft Project 2007 (2-Day, Hands-On)
Microsoft Windows Server (2-Day)
Turbo-Charge Your Microsoft Excel Projects Using the Power of Access

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CUSTOMER SERVICE

  Customer Service Training Series — Check out our new training development program that provides employees an incentive to participate and commit to training, and simplifies your training development efforts.

The Art of Up-Selling and Cross-Selling
The Customer Service Conference
Dealing with Difficult People
Facebook Marketing
How to Deliver Exceptional Customer Service
How to Give Exceptional Customer Service Over the Phone
How to Manage Conflict and Confrontation
The Sales and Marketing Conference
Social Media Marketing 101
The Social Media Marketing Conference
Telephone Techniques

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DESIGN SKILLS

Adobe Photoshop — A One-Day Workshop
The Adobe Photoshop Conference
How to Design Eye-Catching Brochures, Newsletters, Ads, and Reports
Improve and Optimize Your Website

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FINANCIAL SKILLS

Collections Law
The Controller's Workshop
The Essentials of Cash Flow Forecasting
Federal Employees' Pre-Retirement Training
Finance & Accounting for Anyone with Newly Assigned Financial Responsibilities
Finance & Accounting for Non-Financial People
How to Develop and Administer a Budget
How to Implement Effective Internal Controls
How to Manage and Organize Accounts Payable
Payroll Law
Payroll Law (Canada)
PCI Compliance
Records Retention and Destruction
Sales & Use Tax Workshop
Sales Tax Workshop (Canada)
Understand and Comply with the Fair Debt Collection Practices Act
Understanding Cost Accounting

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MANAGEMENT TRAINING

  Management Training Series — Check out our new training development program that provides employees an incentive to participate and commit to training, and simplifies your training development efforts.

Achieving Organizational Goals Through Planning and Implementation
The Art of Leadership
Assertive Leadership Skills: A One-Day Seminar for Managers & Supervisors
Business Ethics
Coaching Skills for Managers and Supervisors
Communication Skills for Women
The Complete Manager's Course
Creating Optimism in the Workplace
Creative Leadership for Managers, Supervisors, and Team Leaders
Criticism and Discipline Skills for Managers and Supervisors
Dealing with Difficult People
Delegation Skills for Managers and Supervisors
Employment Law
Essential Skills for the First-Time Manager or Supervisor
Facilities Management
Forward Thinking
Fundamentals of Project Management (2-Day)
Guerrilla Selling — A One-Day Seminar
How to Bargain & Negotiate with Vendors and Suppliers
How to Communicate with Tact and Professionalism
How to Conduct Employee Performance Evaluations
How to Deal with Unacceptable Employee Behavior
How to Lead a Team
How to Manage Diversity in the Workplace
How to Read and Understand Financial Statements
How to Supervise People
Interpersonal Skills
The Leadership Conference
Leadership Skills
Making Change Work
Making the Transition from Staff to Supervisor
The Management Conference
Management & Leadership Skills for New Managers and Supervisors (2-Day)
Management Problems of the Technical Person in a Leadership Role
Management Skills for Secretaries, Administrative Assistants, and Support Staff
Mistake-Free Grammar and Proofreading
Organizational Development
Payroll Law
Payroll Law (Canada)
Personnel Law for Managers & Supervisors
Professional Communication: What Message Are You Sending?
Project Management for IT Professionals
Project Management Workshop
The Sales and Marketing Conference
Secrets of Successful Sales Managers
Six Sigma
Sparking Self-Motivation in Your Employees
The Strategic Speed-Reading Advantage for Executive & Legal Professionals
Taking Control of Your Workday
Time Management for Managers & Supervisors
The Ultimate Supervisor

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OSHA/WORKPLACE SAFETY

Cal/OSHA Compliance
HIPAA Compliance for Healthcare Professionals
OSHA 10-Hour Compliance Course
OSHA 30-Hour Compliance Course
OSHA Compliance
OSHA Compliance for Medical and Dental Practices
OSHA Record-Keeping Compliance
Workers' Compensation

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PERSONAL/PROFESSIONAL DEVELOPMENT

Achieving Personal Change
Achieving Results Without Authority
The Art of Leadership
Assertiveness Skills
Ben Franklin's Success Strategies
Business Ethics
Business Writing for Results
Communication Skills for Women
The Complete Guide to HR Management
The Complete Manager's Course
The Copywriter's Workshop
Dealing with Difficult People
Developing Your Image as a Successful Woman
E-Mail and Business Writing
Essential Skills for the First-Time Manager or Supervisor
Evelyn Wood Memory Dynamics
Event Planning — A One-Day Workshop
The Exceptional Assistant
Exceptional Business Writing and Goof-Proof Grammar
Facebook Marketing
Forward Thinking
Guerrilla Selling — A One-Day Seminar
How to Bargain & Negotiate with Vendors and Suppliers
How to Become a Great Communicator
How to Communicate with Tact and Professionalism
How to Deliver Presentations with Ease & Confidence
How to Lead a Team
How to Manage Stress
The HR Conference
HR Record Keeping
The Indispensable Office Manager
Interpersonal Skills
The Leadership Conference
Management & Leadership Skills for New Managers and Supervisors (2-Day)
Management Skills for Secretaries, Administrative Assistants, and Support Staff
Medical Records Management
Mistake-Free Grammar and Proofreading
The Negotiating Seminar
Organizational Development
Positive Thinking and Peak Performance
The Productivity Super Conference
Professional Communication: What Message Are You Sending?
Project Management Workshop
The Sales and Marketing Conference
Sales Training
Secrets of Successful Sales Managers
Six Sigma
Social Media Marketing 101
The Social Media Marketing Conference
Solutions for a Simpler Life
Speed Reading with Evelyn Wood Reading Dynamics
The Strategic Speed-Reading Advantage for Executive & Legal Professionals
Taking Control of Your Workday
Thinking Outside the Boundaries
The Women's Conference

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PERSONNEL/HUMAN RESOURCE TRAINING

9 Traits of Highly Successful Work Teams
Achieving Organizational Goals Through Planning and Implementation
Business Ethics
Communication Skills for Women
The Complete Guide to HR Management
Criticism and Discipline Skills for Managers and Supervisors
Dealing with Difficult People
Delivering Effective, Persuasive Presentations
The Essentials of HR Law
The Essentials of HR Law (Canada)
Employment Law
FMLA Compliance
How to Bargain & Negotiate with Vendors and Suppliers
How to Become a Great Communicator
How to Conduct Employee Performance Evaluations
How to Recruit, Interview, & Hire the Right People
The HR Conference
HR Record Keeping
Human Resources for Anyone with Newly Assigned HR Responsibilities
Human Resources for Anyone with Newly Assigned HR Responsibilities (Canada)
Making Change Work
Management Skills for Non-Managers
Mistake-Free Grammar and Proofreading
Payroll Law
Payroll Law (Canada)
Records Retention and Destruction
Sexual Harassment Awareness
Taking Control of Your Workday
Technical Writing Skills
The Ultimate Trainer

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TEAM TRAINING AND CONSULTING

9 Traits of Highly Successful Work Teams
Coaching Skills for Managers and Supervisors
The Complete Manager's Course
Forward Thinking
How to Lead a Team
How to Manage Conflict and Confrontation
Organizational Development
Team Communication Tactics

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TIME MANAGEMENT SKILLS

Achieving Organizational Goals Through Planning and Implementation
Ben Franklin's Success Strategies
Fundamentals of Project Management (2-Day)
The Indispensable Office Manager
Managing Multiple Priorities
Making Meetings Produce
Time Management for Managers & Supervisors
Taking Control of Your Workday
The Ultimate Supervisor

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WRITING SKILLS

Business Writing for Results
The Copywriter's Workshop
E-mail and Business Writing
Exceptional Business Writing and Goof-Proof Grammar
Mistake-Free Grammar and Proofreading
Technical Writing Skills

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Many of our courses are available in Spanish or French — contact your Training Consultant for more details!

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